求大神翻译一段英文，跪谢

求大神翻译一段英文，跪谢
it becomes a different conversation when you finally connect the dots that improving the agent experience can decrease
expenses associated with agent turnover and customer retention, and improve revenue and value associated with
heightened agent performance and improved customer satisfaction.
This is where a majority of decision makers get stuck because they don't perceive it as easy to quantify the value of improving
the agent experience. The convenience of saying no to the unknown and makingtheir decision off of a line item makes it a bit
easier to sleep at night.
Getting at the root of metrics such as customer lifetime value, cost of agent onboarding, lost productivity, and the costs of
retaining existing customers versus attracting new ones are all ways of quantifying the value ofthe agent experience. The
potential for a positive financial impact on the business far supersedes the costs of improving the agent experience; it isjust a matter oftaking the time to understand how much money a mediocre agent experience is costing you every day. You can rest assured that it is costing your business greatly, and every day that you consciously take an apathetic approach to the agent experience is a day closer to your customers defecting to the competition.

它成为一个不同的对话，当你最后连接点，提高代理经验可以减少
代理的营业额和顾客保留相关的费用，并提高与收入和价值
增强剂的性能及提高客户满意度。
这是一个大多数决策者被卡住，因为他们不认为这是容易量化，提高价值
代理经验。方便不未知，做出决定了一个项目就有点
晚上睡得更好。
得到的指标如客户终身价值的根源，代理成本的入职，生产力损失，以及成本
留住现有客户和吸引新的方式量化值的代理经验。
生意上的一个积极的财务影响要远远大于提高代理经验的成本潜力；它只是一种物质以时间来了解一个平庸的代理经验让你每一天多少钱。你可以放心，它的成本你的生意很大，每一天，你有意识地去代理经验的冷漠的方式是一天接近你的客户投奔竞争。