a letter of complaint about airconditionor

a letter of complaint about airconditionor
write a letter to complain about the airconditionor you bought in the rupermarket~~~

1.投诉内容.一般放在信的开头.常用的表达法有：
　　I am writing to you about...which I received/bought ...
　　I am going to complain about ...
　　I am sorry to have to return with this letter...which I received/bought...
　　2.投诉原因.一般讲述对商品质量或售后服务不满意的地方.常用的表达法有：
　　When we checked...,we noticed...
　　When I took...out of the bag and examined...closely,I found...
　　When I unpacked...and tried to use it,it did not work.
　　3.希望得到的结果.常用的表达法有：
　　Please let me know what you intend to do in this matter.
　　I am returning...under separate post and look forward to receiving a full refund of...
　　In view of the inconvenience that this has caused,I feel you should...
　　我们来看看下面的范文：
　　15 March,2003
　　Dear Sir,
　　I am writing to you about a typewriter I ordered from you on 13 March,2003.
　　When I unpacked the machine and tried to use it,I found the backspace key didn't work.Looking it over,I also found the line space regulator has been cracked.
　　As you know,the machine is unconditionally guaranteed for a year.Since you have no service man in this city I am obliged to return it to you.I hope you can send me a new one within a few days.
　　Yours truly,
　　Wang Ping
范文2:
Dear Sir:
With reference to our order No.W 98,the 120 computer sets supplies to the above order were delivered the day before yesterday,but we regret that 20 sets were badly damaged.
The packages containing the computer sets appeared to be in good condition and we accepted and signed for them without question.We unpacked the computer sets with care and can only assume that damage must be due to careless handling at some stage prior to packing.
We shall be glad if you will replace all 20 sets as soon as possible.Meanwhile,we have put the damaged computer sets aside in case you need them to support a claim on your suppliers for compensation.
Yours sincerely,
xx