翻译一篇英文文章Let’s start over Some time ago ,I had a direct exper

翻译一篇英文文章
Let’s start over
Some time ago ,I had a direct experience of what I describe as “High Perfotmance Customer Service”It occurred on a Saturday, on a cold winter’s day in Torronto.
The weekend began,as with many other second-family situations,with my children visiting their mother.My wife ,Kate,and I had a weekend alone .Saturday was an exercise in leisure and tranquillity.We got up late,and everything in the day was a pleasurable three or four late.
After browing shops and galleries,we arrived at a prominent four-star hotel at around four o’clock in the afternoon,ready for a late lunch. The restaurant staff was most accommodating.Kate ordered a stir-fry of some sort, and when it arrived,the real adventure began.
Nestled neatly in Kste’s stir-fry was the tip of a finger from a latex glove.I called the waitress.”What is this?”Kate inquired with an appropriate level of indignation.
“T’m not sure,”replied the waitress as she whisked the plate away to the kitchen.
In less than a minute the waitress returned with the maitred.”Madame,we have made a dreadful mistake and apologize sincerely.”So far so good.”Let us start over,” the maltred contined.”Remove everything from the table,”he instructed the waitress.The waitress proceeded to remove everything-the wine ,the culery,my food,the tablecloth----everything!”Let us erase the memory,”said the maitred.
The table was reset,menus present,and new wine and food ordered.We were on our way once again to a fantastic lunch.
The maitred took a bad service impression and replaced it with an outstanding one.He did not the experience,but substituted a higher,richer one in its place.The food was good,the service superlative.This was theater.
And the meal was complimentary.
Richard Porter
Do it big,do it right and do it with style.

让我们重新开始
前一段时间,我产生了直接的经验,我所描述的"高perfotmance客户服务" ,它发生在上周六,一个寒冷的冬天的一天,在torronto .
本周末开始,因为与其他许多二手家庭情况,我的孩子们探望mother.my妻子凯特,我度过了一个周末.周六是一个运动休闲和tranquillity.we起身晚了,一切都在一天是一个愉快的三个或四个晚了.
褐变后,商店和画廊,我们走到了一个突出的四星级酒店约为下午4时,准备一晚午餐.餐厅的工作人员是最accommodating.kate下令快炒某种类型的,当它到达时,真正的冒险开始了.
坐落在整齐kste的快炒,是尖端的手指从一个乳胶glove.i称为女服务员."这是什么" 凯特询问,在一个适当水平的愤慨.
" t'm不知道" ,回答女服务员因为她护送下板距离,以厨房.
在不到一分钟的女服务员回到与maitred "夫人,我们已经做了一个可怕的错误,并为此表示真诚道歉" ,所以至今尚算不错" ,让我们重新开始," maltred contined "消除一切从表"他指示waitress.the女服务员接着,以消除一切-葡萄酒,culery ,我的食物,桌布----一切!"让我们抹去记忆,说：" maitred .
该表是复位,菜单,目前,新酒和食品ordered.we人对我们的方式再次到一个神奇的午餐.
该maitred了一个坏的服务印象,而代之以一个优秀one.he没有经验,但取代更高,更丰富的一个,在其place.the食物的情况是好的,服务superlative.this是战区.
和吃饱肚子的互补性.
理查德波特
这样做的大,这样做是正确的和做的,它的风格.